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If there are still doubts as to the importance of providing quality customer service, then turn your attention to a tool that in the hands of a dissatisfied customer, can be portentous. This tool, known famously as the Internet, has provided a platform for customers to publicly name and shame companies for delivering less than favorable customer service. The weapons of choice for customers are usually in the [link widoczny dla zalogowanych] form [link widoczny dla zalogowanych] hours.
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It's this "Wow" factor that will fatten your bottom line even when the going is tough. It's this "Wow" factor that can set you apart from your competitors, where [link widoczny dla zalogowanych] nothing else differentiates your business from theirs. How difficult is it to send out [link widoczny dla zalogowanych] an email to your customers on their birthdays, acknowledging their special day from someone they least expect to hear from? How many other companies are doing this? Not many, that's for sure.

Businesses may have gotten away with rotten customer service decades ago and escaped with their reputation intact. But times have changed. The new economics of commerce demands [link widoczny dla zalogowanych] that customers be given the attention that they deserve. This is not a bad thing, because if you're able to keep your customers coming back for more, you'll be in a very enviable position of sustained growth.
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